Support & Advisory

Ongoing help without hiring IT staff, or an independent review of the support you already have.

Headset resting on a laptop keyboard

Managed Support Plans

A predictable monthly plan for businesses that want ongoing help without hiring IT staff.

  • Intune device management: patching, compliance and app deployment
  • Remote help desk for your users, with a set number of support hours each month
  • Microsoft 365 security monitoring: sign-in risks, alerts and Secure Score reviews
  • Backup monitoring and restore testing
  • Month-to-month with 30 days’ notice to cancel

Help Desk Audit & Review

Already have an IT provider or in-house help desk? Get an independent review from someone who has run a help desk for a decade, with practical fixes rather than a sales pitch.

  • Ticket volume, response time and resolution analysis
  • Process, escalation and SLA review
  • Documentation and knowledge base gaps
  • Tooling and automation recommendations

Not sure where to start?

Tell us what is slowing your business down and we will recommend the right first step, no obligation.